Our friendly staff are just a phone call away. Open 8am till 7pm from Monday to Friday - ring 01603 486413
We also have a Live Chat facility where you can chat to one of our Customer Service members online between 9am and 5pm.
Wex Photographic is all about convenience, flexibility and peace of mind and accordingly we are able to accept a variety of payment methods. You may place an order either online, by phone or by fax.
For prompt Next Day delivery of goods we accept all major Credit and Debit cards.
* American Express payments are only accepted via Phone or Showroom channels and are not currently available online.
We also offer payment by bank transfer and, subject to conditions, consumer credit finance with 3 finance options available. If you wish to apply for finance, please contact our Finance Team on 01603 486413 (Mon-Fri 9.30am-5.30pm).
For Business users we also offer a choice of Leasing Finance options for equipment worth as little as £300. To find out how Leasing may help your business and more about our offers click here.
For greater peace of mind for our customers when ordering online and to speed up the progress of orders Wex Photographic has adopted the Verified by Visa and MasterCard SecureCode fraud prevention schemes (often referred to as "3D-Secure").
We encourage our customers to sign up to these schemes which entail registering your card with Visa or Mastercard. For more information on these schemes and how to enrol your card (if you have not already) then please click on the relevant link below:
Sign up at VisaEurope.com
Sign up at MasterCard.com
We will continue to accept cards which are not registered under the schemes although for fraud prevention purposes there may be a delay in processing your order as we perform additional checks and occasionally we may request further information from you prior to releasing any goods. Additionally we will NOT ship to a delivery address that differs from the registered card address unless they are paid for using a Verified by Visa or MasterCard Secure Code enrolled card OR we are able to verify that you are a customer with a history of ordering from us to your registered card address that dates back at least 3 months.
We accept all major credit and debit cards, including:
Yes, PayPal is available as a payment option, and can be selected during the checkout process, however next day delivery is only available for PayPal accounts with confirmed addresses. There may be delays in shipping to customers with PayPal accounts who have not yet confirmed their address as these may be subject to additional security checks. Find out how to confirm your address
Unfortunately we no longer accept payment by cheque.
Yes, all prices shown on our website are inclusive of VAT and are at the prevailing rate. Our VAT number is 688774064.
When your order is processed we won't take payment for out of stock items until they arrive and we are able to send them to you. When an order is dispatched in multiple consignments you will only incur one charge for delivery. Orders that contain 'when bought with' promotional items can only be dispatched once everything in the order is in stock; if you need in stock items in a hurry please place a separate order for those products. For confirmation on stock availability prior to order placement please call us on 01603 486413.
Wex Photographic is a trading name of Warehouse Express Limited (registered as company no. 03366976).
Registered Office: 13 Frensham Road, Sweet Briar Industrial Estate, Norwich, Norfolk, NR3 2BT. Showroom: Unit B Frenbury Estate, Drayton High Road, Norwich, NR6 5DP.
Technical specifications are for guidance only and cannot be guaranteed accurate. Errors and omissions excepted.
Warehouse Express Limited acts as a credit intermediary offering credit products from a panel of one lender. Credit is subject to age and status.
© 2014 Warehouse Express Limited