- How can I check the status of my order?
- How can I track my order?
- How can I cancel my order?
- How can I change my order?
- If I place an order for an out of stock item, when do you take the payment?
- I have an order on backorder
- Part of my order is in stock, can it be dispatched now?
- I would like to know if a product is in stock?
- What are Wish Lists?
Can't find what you're looking for?
Our friendly staff are just a phone call away. We are open from 8am till 7pm Monday to Friday, from 9am to 6pm on a Saturday and from 10am to 4pm on Sundays - call 01603 486413.
We also have a Live Chat facility where you can chat to one of our Customer Service team online between 9.30am and 5pm Monday to Friday and 9.30am-5.30pm on a Saturday.