Our friendly staff are just a phone call away. Open 8am till 7pm from Monday to Friday, 9am to 6pm Saturday - ring 01603 486413
We also have a Live Chat facility where you can chat to one of our Customer Service members online between 9.30am and 6pm.
We want you to feel confident about your purchase. That is why we offer the Wex Promise.
*Our 30 day returns promise is subject to the goods being returned in "as new" condition in the original packaging. Where returns are accepted in other instances, they may be subject to a restocking charge to cover the loss we might reasonably expect to incur in reselling the item(s).
We cannot accept returns of software, memory cards, DVDs, or pre-recorded videotapes that have been opened or used, in accordance with copyright protection laws. We also have to exclude items that are custom-made or special orders. This does not change your statutory rights.
**Our warranty on second-hand items applies to products sold in full working condition and not on items specifically described as being sold for "spares only". We will warn you that they are for 'spares only' in the description.
Here you will find answers to the questions most frequently asked by Wex Photographic customers.
If you're ordering Christmas presents already you will be pleased to know that purchases made from 16th November are covered by our extended Christmas returns policy and will be eligible for an exchange, credit note or full refund providing:
Wex Photographic is a trading name of Warehouse Express Limited (registered as company no. 03366976).
Showroom: Unit B Frenbury Estate, Drayton High Road, Norwich, NR6 5DP. Registered Office: 13 Frensham Road, Sweet Briar Industrial Estate, Norwich, Norfolk, NR3 2BT.
Technical specifications are for guidance only and cannot be guaranteed accurate. All offers subject to availability and while stocks last. Errors and omissions excepted.
Warehouse Express Limited acts as a credit intermediary for a single lender, Clydesdale Financial Services Limited (trading as Barclays Partner Finance), a wholly owned subsidiary of Barclays Bank PLC. Clydesdale Financial Services Limited is authorised and regulated by the Financial Conduct Authority (Financial Services Register number: 311753) and is registered in England under company number 2901725. Its registered office is: 1 Churchill Place, London E14 5HP. Credit is subject to application and status.
© 2015 Warehouse Express Limited