Our friendly staff are just a phone call away. Open 8am till 7pm from Monday to Friday - ring 01603 486413
We also have a Live Chat facility where you can chat to one of our Customer Service members online between 9am and 5pm.
Unfortunately we are currently unable to ship any item over 1.5m in length or 30kg in weight outside the UK
Wex Photographic have entered into an agreement with Parcelforce Worldwide whereby customers in specified countries in mainland Europe wishing to purchase from WEX can enter into a contract with Parcelforce Worldwide to have products shipped to those countries.
Carriage to non-UK delivery destinations is calculated on an order by order basis and is dependent on the destination and value of the goods. The specific cost of carriage will be advised at the time of online order placement. For orders up to £5000, the cost for delivery is shown below. For orders over £5000, we will confirm the delivery charge at time of order. We ship to the following countries:
Wex Photographic currently delivers to the following countries outside the UK:
With regret, we are unable to offer delivery to any other country as we currently do not have an adequate delivery mechanism to service these destinations, although it is something that we will continue to review.
No, all first time orders to non-UK delivery destinations must be delivered to the registered cardholder's address.
We can do this, but only via telephone (not on our website), please call us on +44 1603 486413 to place your order.
Currently you cannot; however in due course we will be making this option available. In the meantime payment will be settled in GBP sterling. Your card issuer may impose a settlement / currency exchange fee that you will bear the cost of when we come to process your card. We are unable to advise the amount that your respective card issuer will levy.
Yes, at the point that you take delivery of your goods you are likely to be levied an import duty/tax on the goods. This is outside of the control of Wex Photographic. Currently, this only applies to Channel Islands, Norway and Switzerland. Please note that we are not permitted to mark any goods that we ship as "a gift".
We are only prepared to arrange service to countries where we feel that we will be able to provide an excellent level of service and we currently do not have an adequate delivery mechanism to service these destinations. This is something that we will continue to review.
No, unfortunately Credit Finance is only available currently to UK residents and therefore payment must be via credit, debit card or bank transfer.
Aside from the Republic of Ireland all non-UK delivery destinations must quote their respective postcode/zip-code on the delivery address section of the website.
Wex Photographic is a trading name of Warehouse Express Limited (registered as company no. 03366976).
Registered Office: 13 Frensham Road, Sweet Briar Industrial Estate, Norwich, Norfolk, NR3 2BT. Showroom: Unit B Frenbury Estate, Drayton High Road, Norwich, NR6 5DP.
Technical specifications are for guidance only and cannot be guaranteed accurate. Errors and omissions excepted.
© 2013 Warehouse Express Limited